Shipping and Returns
Return Policy
At The Dressing Room, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a full refund on eligible items returned within 14 days of delivery (excluding shipping costs). Please read our policy details below.
Return Eligibility:
• Items must be returned within 14 days of receiving your order for a full refund excluding shipping.
• Items must be in original condition: unworn, unwashed, and with all tags attached.
• Sale items, gift cards, and items marked as final sale cannot be returned.
Download and fill out our Model Withdrawal Form if you wish to withdraw from the contract.
What sizing are your items in?
Due to the different brands that we use, sizing can vary. They either come in a Small, Medium or Large with an S usually being a size 8, M being a size 10 and L being a size 12/14. Other Brands are sized as size UK 8, 10, 12 & 14. Sizes may vary and colours may vary slightly from the photo on our site.
Please note that as we stock a variety of clothes from different suppliers, our garments will not be exact to our size guide. Sizing may also depend on style, material and fit.
HOW DO I CONTACT YOU?
Email address: thedressingroommalta@gmail.com
Contact number: +35699988333 or +35699715879
Shop details:The Dressing Room, Triq Il-Buzjett, Naxxar, Malta
WHY HAVEN’T I RECEIVED A RESPONSE FROM YOU?
Our business hours are Monday to Friday 10-1 and 4-7 and Saturday 10-3. We endeavor to reply to all emails within 48 hours and apologise for any delayed responses out of this time.